How do I know my size?

Because every brand differs in sizes, we have provided you with a size chart. Simply take your measurements and see which size fits best.

Do I need to create an account to order?

Yes. Creating an account makes it easier next time you order. Your shipping information is saved in your account, so you don't have to enter it again in your next order. Also, you can easily track and view your orders by logging in.

What payment methods do you accept?

We accept PayPal, check and money order.

Is my personal information safe?

Yes. Our website, including the entire payment process, is completely secure.

How can I check the status of my order?

Orders are shipped within one day of purchase and can be tracked by logging into your account.

Do you have a catalog?

Yes. Click here to view our catalog.

Do you provide international shipping?

Yes, we ship worldwide. International shipping starts at $10. Parcels are shipped via DHL or HK post.

What are your return policies?

With Bayana, satisfaction is guaranteed. If for whatever reason you are not satisfied with your item, you have 10 days to return the item in its original condition and packaging, unworn and unwashed, for a full refund or exchange.

How do I restore my login information?

Click here to restore your password.